Privacy policy
Last updated: 05.10.2026
Kevorra operates this store and website. This includes all related information, content, features, tools, products and services. We do this to give you, the customer, a selected shopping experience. This document calls them "the Services".
Shopify supplies the platform for Kevorra. This lets us give the Services to you.
This Privacy Policy tells you how we collect, use and disclose your personal information. It applies when you visit or use the Services, when you make a purchase or a different transaction, and when you communicate with us.
If our Terms of Service and this Privacy Policy do not agree, this Privacy Policy controls the collection, the processing and the disclosure of your personal information.
Read this Privacy Policy carefully. If you use the Services, you agree that you read this Privacy Policy. You also agree that you know how we collect, use and disclose your information.
Personal information that we collect or process
"Personal information" is information that identifies you or a different person. It is also information that a party can reasonably connect to you.
Personal information does not include anonymous information. It also does not include de-identified information that cannot identify you.
We can collect or process these categories of personal information. We can also make conclusions from this information. The categories change with how you use the Services, where you live, and what the applicable law permits.
Contact details. Your name, address, billing address, shipping address, telephone number and email address.
Financial information. Credit card numbers, debit card numbers, financial account numbers, payment card information, financial account information, transaction details, the form of payment, payment confirmations and other payment details.
Account information. Your username, password, security questions, preferences and settings.
Transaction information. The products that you look at, put in your cart, put in your wish list, buy, return, exchange or cancel. It also includes your past transactions.
Communications with us. The information in your messages to us. An example is a customer support question.
Device information. Information about your device, browser or network connection, your IP address and other unique identifiers.
Usage information. Information about how and when you use the Services and move through them.
Sources of personal information
We can collect personal information from these sources:
- Directly from you. For example, when you create an account, use the Services, communicate with us, or give us your personal information in a different way.
- Automatically through the Services. For example, from your device when you use our products or services or visit our websites. This also uses cookies and related technologies.
- From our service providers. For example, when we use them for some technology, and when they collect or process your personal information for us.
- From our partners or other third parties.
How we use your personal information
We can use personal information for these purposes. The purposes change with how you interact with us and which Services you use.
To give, tailor and improve the Services. We use your personal information to give you the Services. This includes these tasks:
- To perform our contract with you
- To process your payments
- To fulfill your orders
- To remember your preferences and the products that interest you
- To send you notifications about your account
- To process purchases, returns, exchanges and other transactions
- To create, maintain and manage your account
- To arrange the shipping
- To make returns and exchanges more easy
- To let you post reviews
- To create a customized shopping experience, such as a recommendation of related products
We can also use your personal information to tailor and improve the Services.
Marketing and advertising. We use your personal information for marketing and promotional purposes. We send marketing, advertising and promotional messages by email, text message or post. We also show you online advertisements for products or services on the Services or on other websites. These advertisements can use the products that you bought or put in your cart, and your other activity on the Services.
Security and fraud prevention. We use your personal information to authenticate your account and to give a safe payment experience and shopping experience. We also use it to find, examine and stop possible fraudulent, unlawful, unsafe or malicious activity, to protect public safety, and to make our services secure.
If you use the Services and register an account, you are responsible for the security of your account credentials. Do not give your username, your password or other access details to a different person.
Communication with you. We use your personal information to give you customer support, to answer you, to give you effective services, and to keep our business relation.
Legal reasons. We use your personal information to obey the applicable law and to answer a valid legal process. This includes requests from law enforcement bodies or government bodies. We also use it to examine or take part in civil discovery, possible or actual litigation, or other adversarial legal proceedings. We also use it to enforce or examine a possible breach of our terms or policies.
How we disclose personal information
In some conditions, we can disclose your personal information to third parties for legitimate purposes. This Privacy Policy controls this disclosure. These conditions can include:
- With Shopify, vendors and other third parties that do services for us. Examples are IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping.
- With business partners and marketing partners, to give marketing services and to advertise to you. For example, we use Shopify to support personalized advertising with third-party services. This uses your online activity with different merchants and websites. Our business partners and marketing partners use your information under their own privacy notices. Where you live can give you a right to tell us not to share information about you for targeted advertisements and marketing that use your online activity with different merchants and websites. You can use your rights to opt out of these uses here.
- When you direct us, request us, or consent to the disclosure of some information to third parties. Examples are the shipment of your products to you, and your use of social media widgets or login integrations.
- With our affiliates, or in a different way in our corporate group.
- In connection with a business transaction, such as a merger or a bankruptcy. We can also disclose information to obey an applicable legal obligation, which includes an answer to a subpoena, a search warrant or a related request. We can also do this to enforce an applicable terms of service or policy, and to protect or defend the Services, our rights, and the rights of our users or of others.
Relationship with Shopify
Shopify hosts the Services. Shopify collects and processes personal information about your access to the Services and your use of them. Shopify does this to give and improve the Services for you.
The information that you submit to the Services goes to Shopify. It also goes to third parties that can be in countries other than your country. This gives and improves the Services for you.
We use some Shopify enhanced features to protect, grow and improve our business. These features use data and information from your interactions with our store, with other merchants and with Shopify.
To give these enhanced features, Shopify can use personal information that it collects about your interactions with our store, with other merchants and with Shopify. In these conditions, Shopify is responsible for the processing of your personal information. This includes an answer to your requests about your rights over these uses.
To find out more about how Shopify uses your personal information and about your rights, read the Shopify Consumer Privacy Policy. Where you live can let you use some rights through the Shopify Privacy Portal.
Third party websites and links
The Services can give links to websites or other online platforms that third parties operate.
If you follow a link to a website that is not ours and that we do not control, read its privacy policy, its security policy and its other terms and conditions.
We do not guarantee the privacy or the security of such a website, and we are not responsible for it. This includes the accuracy, the completeness and the reliability of the information on such a website.
Information that you give in a public or semi-public place can also be visible to other users of the Services and to users of third-party platforms. This includes information that you share on a third-party social network platform. There is no limit on the use of this information by us or by a third party.
A link on the Services is not, by itself, an endorsement of the content on such a platform or of its owners or operators. We make a different statement only if we disclose it on the Services.
Children's data
The Services are not for use by children. We do not knowingly collect personal information about a child below the age of majority in your jurisdiction.
If you are the parent or the guardian of a child who gave us personal information, contact us with the contact details below. You can then request the deletion of the information.
On the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" the personal information of a person below 16 years old. The applicable law defines these terms.
Security and retention of your information
No security measure is perfect. We cannot guarantee "perfect security". Information that you send to us can also be unsafe during the transit. Do not use an unsafe channel to send us sensitive or confidential information.
Our retention time for your personal information changes with different factors. Examples are these:
- If we need the information to maintain your account
- If we need it to give the Services to you
- If we must obey a legal obligation
- If we must resolve a dispute
- If we must enforce a different applicable contract or policy
Your rights and choices
Where you live can give you some or all of these rights over your personal information. These rights are not absolute. Some apply only in some conditions. In some conditions, the law permits us to refuse your request.
Right to access or know. You can have a right to request access to the personal information that we hold about you.
Right to delete. You can have a right to request the deletion of the personal information that we hold about you.
Right to correct. You can have a right to request the correction of incorrect personal information that we hold about you.
Right of portability. You can have a right to get a copy of the personal information that we hold about you. You can also request the transfer of this information to a third party. This applies in some conditions and with some exceptions.
Right to opt out of a sale or a share for targeted advertising. Where you live can give you a right to opt out of the "sale" or the "share" of your personal information. It can also give you a right to opt out of the processing of your personal information for "targeted advertising". The applicable privacy law defines these terms. You can use your rights to opt out of these uses here.
If you visit our website with the Global Privacy Control opt-out preference signal, we can accept this as an opt-out request. This applies to the device and the browser that you use for the visit, and it changes with your location. If we can connect the device to a Shopify account, we also apply the opt-out request to the account. To find out more about Global Privacy Control, go to https://globalprivacycontrol.org/. We do not accept other "Do Not Track" signals from your browser or your device.
Management of communication preferences. We can send you promotional emails. You can opt out at any time with the unsubscribe option in our emails. If you opt out, we can still send you non-promotional emails. Examples are emails about your account or about your orders.
If you live in the United Kingdom or the European Economic Area
You can use these rights in addition to the rights above. Local law can give exceptions and limits.
Objection to processing and restriction of processing. You can have the right to ask us to stop or limit our processing of personal information for some purposes.
Withdrawal of consent. If we use your consent to process your personal information, you have the right to withdraw this consent. A withdrawal does not make the earlier processing unlawful.
How to use your rights
Use the controls on the Services where we show them, or contact us with the contact details below.
To find out more about how Shopify uses your personal information and about your rights, which include rights over data that Shopify processes, go to https://privacy.shopify.com/en.
We do not discriminate against you if you use these rights.
We can first verify your identity, if the applicable law permits or requires this.
The applicable law lets you name an authorized agent to make a request for you. Before we accept a request from an agent, the agent must give us proof of your authorization. We can also ask you to verify your identity directly with us.
We answer your request in the time that the applicable law requires.
Complaints
If you have a complaint about how we process your personal information, contact us with the contact details below.
Where you live can give you the right to appeal our decision. To do this, contact us with the contact details below. You can also make your complaint to your local data protection authority.
For the European Economic Area, you can find a list of the responsible data protection supervisory authorities here.
International transfers
We can transfer, store and process your personal information outside the country where you live.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we use a recognized transfer mechanism. Examples are the Standard Contractual Clauses of the European Commission, or the equivalent contracts from the responsible authority of the United Kingdom.
We do not need such a mechanism if a decision shows that the destination country gives an adequate level of protection.
Changes to this Privacy Policy
We can update this Privacy Policy from time to time. We do this to show changes to our practices, or for other operational, legal or regulatory reasons.
We put the new Privacy Policy on this website and change the "Last updated" date. We also give notice if the applicable law requires it.
Contact
If you have a question about our privacy practices or about this Privacy Policy, contact us. Also contact us if you want to use one of your rights.
Send an email to support@kevorra.com, or write to us at Schultz gate 6, 0365 Oslo, Norway
For the applicable data protection law, we are the data controller of your personal information.
Contact Information
Store Name: Kevorra
Address:
Schultz gate 6
0365 Oslo
Norway
This address is for administrative correspondence and authorized returns only. We do not have a physical retail location.
Email: support@kevorra.com
Phone: +47 901 73 754
Customer Support
Business Hours:
Monday to Friday: 09:00 – 17:00 (GMT+1)
Response Hours:
We answer in 24 hours on business days.